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Privacy Policy

A legal disclaimer

Beezi Systems Ltd ("we", "our", "us" or "Beezi") is dedicated to protecting the privacy of all users of our website, or our mobile applications (collectively, the "Sites"). As the "data controller," we are responsible for the management of the information you provide to us. Please read the following privacy policy to understand how we use and safeguard your information.

1. Contact Details

For any questions or concerns regarding this privacy policy or our data handling practices, please contact us:

2. How We Collect Your Information

We collect your personal information through your interactions and use of our services, including when you access our Sites to make an order. We analyze visitor interactions to improve our services and customer experience.

Information is collected:

  • When you create or modify your account;

  • When you place an order and throughout the ordering process;

  • When you contact us directly via email, phone, message, or through our chat function;

  • When you browse and use our Sites, whether or not you have an account.

We also gather information from third-party sites, such as advertising platforms and our fraud detection providers.

3. Information We Collect From You

We are committed to the privacy of our customers and site visitors. We collect the following types of information:

  • Personal details you provide (e.g., name, contact details, delivery address, order details, payment information);

  • Usage data of our Sites;

  • Communications with us via posts, emails, calls, or chats (calls may be recorded for training and service improvement);

  • Technical data from your devices, such as operating systems, device types, and IP addresses.

4. Use of Your Information

We process your data when necessary, under data protection law, and based on the following lawful bases:

  • To provide requested services or to fulfill a contract;

  • With your consent;

  • For our legitimate business interests;

  • To comply with legal obligations.

Your information is used to:

  • Provide access to our Sites;

  • Deliver services you have requested;

  • Process payments;

  • Contact you about your orders or our services.

We also use your data for:

  • Service personalization and improvement;

  • Marketing and promotional efforts, if opted-in;

  • Analysis for business development and fraud prevention;

  • Legal claims and protection of rights.

5. Cookies

You can configure your browser to reject cookies, but this may affect the functionality of our Sites.

6. Direct Marketing

With your consent or based on our legitimate interests, we may use your information for marketing purposes. You can opt out by contacting us.

7. Retention of Your Information

We retain your information as long as necessary for the purposes outlined above or as required by law.

8. Disclosure of Your Information

Your data may be shared within the Beezi group and with third parties such as payment processors, IT service providers, and marketing partners. All data transfers are secured and comply with legal standards.

9. Security

We implement strong security measures to protect your data. We recommend keeping your passwords confidential and acknowledge that the transmission of data via the internet is not entirely secure.

10. Your Rights

You have several rights under data protection laws regarding your personal data, including access, correction, erasure, and more. Contact us to exercise these rights.

11. Changes to Our Privacy Policy

Updates to this policy will be posted on our Sites and communicated as appropriate.

Last updated: 25/05/2024

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