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Learn How

  • What is Beezi?
    Beezi is your digital sales assistant, where you can book services, purchase products, and buy event tickets all in one place. It connects you with a wide range of vendors offering various services and products to meet your needs.
  • Can I make money with Beezi?
    Yes, you can refer friends by sharing your unique referral code found in your account settings. When they sign up using your code, you may receive referral bonuses or discounts on future bookings or purchases.
  • How can I create an account with Beezi?
    To create an account with Beezi, you can download the Beezi app from the App Store (iOS) or Google Play Store (Android) and follow the prompts to complete the registration process. You also have the option to sign up using your social media accounts, making the process quick and convenient. Through your Beezi account, you'll have access to local business listings, exclusive deals, and a platform to support and connect with local businesses in your community.
  • How do I book a service?
    To book a service, browse through the available services, select the one you need, choose a suitable date and time, and follow the instructions to confirm your booking. You will receive a confirmation email with all the details.
  • Can I reschedule or cancel a booking?
    Yes, you can reschedule or cancel a booking by logging into your account, going to your bookings, and selecting the booking you want to change. Follow the prompts to reschedule or cancel. Please note the vendor's cancellation policy for any fees or restrictions.
  • How do I purchase a product?
    Browse the product categories, add the desired items to your cart, and proceed to checkout. Enter your shipping information, choose your payment method, and complete the purchase. You will receive a confirmation email with your order details.
  • How do I buy event tickets?
    Visit the events section, select the event you're interested in, choose the number of tickets, and proceed to checkout. After completing the payment, you will receive your tickets via email.
  • What payment methods are accepted?
    Beezi marketplace accepts various payment methods, including credit/debit cards powered by Stripe. All transactions are secure and encrypted.
  • How can I contact a vendor?
    You can contact a vendor directly through the Beezi marketplace platform. Go to the vendor's profile and use the messaging feature to send them a message. You can also initiate a conversation from the page "Orders", and going to the specific order.
  • What if I have an issue with a booking or purchase?
    If you encounter any issues, contact Beezi Marketplace support through the "Contact" section on the website and mobile apps. Provide details of the problem, and our support team will assist you in resolving it.
  • Can I leave a review for a service or product?
    Yes, after completing a booking or receiving a product, you can leave a review on the vendor's profile. Your feedback helps other users make informed decisions and helps vendors improve their services.
  • Are my personal details and payment information secure?
    Yes, Beezi Marketplace uses advanced encryption and security protocols to protect your personal and payment information. We are committed to ensuring your data privacy and security.
  • What happens if a vendor cancels my booking?
    If a vendor cancels your booking, you will be notified immediately. You can choose to reschedule, select a different vendor, or request a refund according to the vendor's cancellation policy.

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